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Support for young people

Lockdown has been tough for lots of us. It's been especially hard for young people, who haven't been able to see friends or take part in usual activities, like school and sports. This could mean that you are feeling lonely, anxious or even unsafe at the moment.

We understand that because of these feelings, you may be behaving differently or doing things you wouldn't usually do.

If you are feeling anxious, uncertain or worried about your own or someone else's behaviour, there are people ready to help you.

Here are just some of the people who could help you:


Fearless offers an anonymous reporting service – meaning you can report a crime or concern without having to give your name or any personal details.

Call on 0800 555 111

Visit the Fearless website


Meic offers free, confidential, anonymous information, advice and advocacy helpline for children and young people.

Call free on 080880 23456 any day from 8am- midnight

Chat online 1-2-1 with a member of the team 8am- midnight.

Text 84001 anytime.

This is free and won’t show up on your phone bill.

Visit Meic's website

Cardiff Youth Service

Cardiff Youth Service works with young people aged 11-25, offering a range of activities, experiences, information and guidance to help you reach your full potential.

Their services include running Youth Centres, providing mentoring programmes, supporting with qualifications and apprenticeships and much, much more.

Call on 02920 615200

Email CardiffYouthService@Cardiff.gov.uk

Visit the Cardiff Youth Service website

Cardiff Family Advice and Support

If you live in Cardiff and are under 25, Cardiff Family Advice and Support offers a free service providing information, advice and assistance.

A member of the team will listen to what you have to say, and can offer direct support or will enable you to find the best service for you.

If you contact them, someone will speak with you about your concerns and either work with you and your family directly, or put you in touch with the right service for you.

Call 03000 133 133

Email ContactFAS@cardiff.gov.uk

Visit the Cardiff Family Advice and Support website

Media Academy Cymru

Media Academy Cymru is there to equip you with the tools and self-esteem to succeed and make a real contribution to your communities, and help you make better choices.

The team offer a range of opportunities to you find your passion and guide you towards a brighter future.

For more information, email: info@mediaacademycymru.wales

Kicks - Cardiff City FC Foundation

Kicks is a programme for young people in South Wales, offering free football sessions and opportunities for personal development.

During COVID-19, the team have created a number of online activities for people aged 11-19 to take part in safely from home.

Kicks online activities include:

• Group video calls (occasionally joined by Cardiff City First Team Players)

• Football challenges

• Fitness challenges

• Healthy living, community safety and community coaching workshops

• FIFA tournaments

Sign up to the activities on the CFC Foundation website

St Giles Trust

St Giles Trust help people overcome barriers and get the support they need to move forward with their lives.

You can speak to one of their support workers about whatever is troubling you and start getting the support you deserve.

Call on 02920 496363

Email info@stgilestrust.org.uk

Safer Wales

Safer Wales help young girls (aged 12 - 16 years) who are experiencing exploitation and other forms of harm.

Safer Wales offer girls access to the Champions of Wales Programme to help build your confidence.

For more information, email rb@saferwales.com

Future 4

Future 4 help people access the support they need to build a better life and avoid involvement in the criminal justice system.

Specialist caseworkers provide extensive support to help you to understand the strengths you have to overcome barriers you face and take opportunities to move forward confidently without further criminal justice involvement.

This service is available for all women from 18 years of age and young adults 18-25.

For more information, email wsa@saferwales.cjsm.net